Gas Service Tech

"I wanted to write you this note of thanks and appreciation for the excellent work you performed on my gas fireplace. It sparkles and shines…. Having contractors in my house is not something I relish, but your neatness, cleanliness and attention to detail was outstanding and I thank you for making my fireplace a more appealing appliance."
S.M., Portland

Unit not working properly?

Oregon Service Tech:

Contact Adrian at Fireside Distributor’s Service Department

• Call: 503-595-3723

Washington Service Tech:

Dave McCall at Pro Appliance Repair

• Click here
• Or call: 360-833-1272

Pro's Annual Service – getting your unit ready for the heating season

For optimum performance, safety and to keep your unit looking like new schedule an annual service. Pro's annual service call includes:

• A thorough cleaning of your unit: Even getting into those far recessed areas where only dust bunnies have feared to go before!
• Cleaning the glass: It’s normal for your fireplace glass to become "hazzy" with a white film. Annual cleaning of the glass is important so that haze doesn’t become "burned" onto the glass.
• Safety check: A thorough inspection and testing of your unit to insure safe and efficient operation.

Accessories

We can add convenient accessories to your unit.

• A wall mounted thermostat for convenient comfort control
• A remote control thermostat
• A blower (fan) unit to circulate the heated air more efficiently in your room

Keep your unit looking like new!

• Replace those discolored, dented or scratched trim pieces
• Touch up (paint) most sheet metal parts such as the front surround, or the stove pipe on those units with exposed pipes.
• Replace broken knobs and switches

Gas log owners

• Add a pilot kit for convenient lighting and control
• Would you like someone to clean your firebox area and gas logs of the soot build up? Call today.